Problem Specification: The “1-3-1” Solution Framework
A well-defined problem leads to effective decision-making. The 1-3-1 method ensures that leaders clearly specify an issue, explore multiple solutions, and make a strategic recommendation—streamlining problem-solving and ensuring alignment across teams.
Core Principles of the 1-3-1 Approach:
- Clearly Define the Problem – Keep it concise and fact-based.
- Explore Multiple Solutions – Consider different perspectives and trade-offs.
- Make a Strategic Recommendation – Choose the best course of action based on impact and feasibility.
By structuring problems this way, leaders eliminate ambiguity and drive targeted, high-impact decision-making.
Practical Exercise: Apply the “1-3-1” Problem-Solving Method
State ONE Clear Problem:
- Example: “Officer response times to high-priority calls have increased by 15% in the last three months.”
Explore THREE Possible Solutions:
- Solution 1: Increase shift coverage by redistributing current staffing.
- Solution 2: Implement a streamlined dispatch communication system.
- Solution 3: Introduce a rapid-response training module to improve efficiency.
Recommend ONE Best Solution:
- Recommended Solution: “We will implement the streamlined dispatch communication system as it has the most immediate impact, then evaluate staffing and training adjustments as next steps.”
Action Step: In your next decision-making discussion, use the 1-3-1 Framework to clarify issues, explore viable solutions, and confidently recommend the best course of action.